FAQ

• Play time with your pet(s)
• Feeding
• Fresh water
• Medications (liquid, pill & ointment)
• Cleaning food & water bowls
• Cleaning pet areas
• Brushing
• Eye cleaning
• Dog walking, or backyard potty breaks
• Scooping cat litter at each visit
• Changing cat litter as needed
• Indoor/outdoor plant watering
• Mail & newspaper pick-up
• Federal Express & UPS – door package retrieval
• Front door ad removal
• Reversing blinds, draperies & lights
• Taking trash/recycle bins to curb and back
• Home Security Detail
• Transport pets to Vet/Groomer
• Pet Supply Shopping

Home Care Services may include:

• Plant watering & light care (inside & out)
• Frost plant cover – upon client request only
• Outdoor bird feeders & water refilled
• Check mail
• Fed express/UPS/DHL – door package retrieval
• Collect all front door advertisements, newspapers, notes, etc.
• Sweep doorway area, if needed
• Rotate blinds and lights
• Fountain monitoring, water refill, mosquito bacteria pill refill
• Automatic fish tank feeder monitoring
• TV/Radio on/off rotation
• Swimming pool – visual monitoring, empty filters
• Home security check
• Local contact for neighbors
• Other misc. household requests

We service Northeast, East Tucson, and The Catalina Foothills 

We accept Cash, Check, Paypal, and WePay 

The Details:

Payment for Services

Payment for services is submitted at least 2 days before services begin or, in the case of cash or check, is left on the counter for our first pet sit or mailed to The Pet Nanny office prior to the start of services.  We use Paypal Email Invoicing System for service transactions. Through our software program we also use WePay online payment.  

Paypal Invoicing

A Paypal invoice is sent to the client’s email a week prior to the pet sit date. Payment may be submitted anytime prior to the beginning of the first pet sit. Clients follow the link in their email to submit a safe, online payment.

Checks or Cash

If Paypal is not used, the client is required to leave payment on the counter along with the New Travel Information Form at the time of our first pet sitting service.  Clients may also mail the check to The Pet Nanny Office to be received prior to the start of the first visit.  

• We are Licensed, Bonded and Insured 
• We have positive reviews with the Better Business Bureau, Google, Yelp and Angie’s List
• We provide excellent references
• We belong to Pet Sitters International 
• We attend pet related continuing education classes and workshops
• We are highly committed to offering excellence and integrity to the animal care profession
• We truly respect our clients, their homes, and precious animals.
• We use a written contract
• We have many years of experience in caring for various types of pets
• We provide daily updates to document pet activities, behavior & health while you’re away
• We have a contingency plan in case of sitter illness or emergency
• We offer the Team Approach for your pet’s added protection
• We are dedicated to the welfare and protection of animals in our community and around the world through active voting of animal rights, including promoting and supporting the propositions and laws against animal cruelty activities.
• We encourage spaying and neutering of all domesticated animals.
• We believe in offering love, daily attention, and much kindness, along with quality food, fresh water, indoor shelter to protect against Arizona’s brutal summer heat, cold winter nights, intense thunderstorms, and local wild life.